Self-help Portal

Govt Launches New Self-help Portal for GST Queries

In order to address the queries related to the Goods and Services Tax, the Government is launching a new self-help portal for traders. The new portal will launch on 22nd January, the Finance Ministry said.

After July whenever the New Tax Regime system, there are the complications it encircles.

Services Available on the self-help portal Desk

  • Report issue/Complaint

  • Check Status of Complaint/issue raised

Self-help Portal


The new system is user-friendly and the taxpayer can articulate and explain the issues faced them in an effective manner.

This new facility will have the following advantages:

  1. Enable the raising of tickets by taxpayers themselves, providing all required information and reducing to and fro communication between helpdesk and taxpayers, helping to reach a faster resolution.
  2. Enable the taxpayer to check the progress of his ticket that raised in the past, with the latest status.
  3. Check the progress of his/her ticket that was raised in the past, with the latest status
  4. Check the resolution comments in case the ticket is closed.
  5. The effective functionality of providing resolution of known errors generally faced along with the links to FAQ (based on the issue that being faced).
  6. Better analysis of data on issues faced by taxpayers and other stakeholders using GST System

FAQs are embedded in the self-service portal itself for further assistance.

Share It
Tags: , , , , , , , , , , , , , ,
Previous Post
Ahead of Budget 2018
GST News Latest GST News

Ahead of Budget 2018:What first time homebuyers expect from FM Arun Jaitley

Next Post
About GST GST News Latest GST News

GST revenue collection Jumps in December to cross Rs 86703 crore


  1. I’m usually to running a blog and i actually respect your content. The article has actually peaks my interest. I am going to bookmark your site and preserve checking for new information.

  2. I would like to thank you for the efforts you’ve put in writing this website. I’m hoping the same high-grade web site post from you in the upcoming also. In fact your creative writing abilities has inspired me to get my own site now. Really the blogging is spreading its wings rapidly. Your write up is a great example of it.

Leave a Reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.